"We will also constitute a 'Special Task Force' which will scrutinise the whole procedure of complaints registration at zonal offices, he said."
New Delhi, July 11 - The South Delhi Municipal Corporation (SDMC) is developing a mobile application that will enable citizens to register complaints through their phones, an official said here Friday.
The corporation is developing a mobile application 'SDMC Third Eye' which can be downloaded, through which citizens can easily send complaints, suggestions, related photos, videos of their concerned ward and zone, Satish Upadhyay, chairman of the standing committee, South Delhi Municipal Corporation (SDMC), said at a press conference.
It will be ensured that the concerned officials take necessary and timely action. This programme will mainly include the problems related to sanitation, parks, health, roads and education. Issues related to corruption can be raised also, added Upadhaya.
The mobile application is part of seven-point programme Advantage7 to facilitate citizens, and to bring transparency and accountability in the administration of the corporation.
Apart from the mobile application, SDMC will also install complaint boxes at the zonal offices for the general public and its employees.
We will also constitute a 'Special Task Force' which will scrutinise the whole procedure of complaints registration at zonal offices, he said.
He added that on first and sixteenth of every month, he will personally meet citizens who can come and represent problems.